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The Challenge Of Analytics Growth In The Public Sector

For nerds, the weeks right before finals are a Cinderella moment. Suddenly they’re stars. Pocket protectors are fashionable; people find their jokes a whole lot funnier; Dungeons & Dragons sounds...

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Automotive Supply Chain Leaders: Winning In Supply Chain During A Time Of...

In a future teeming with robots and artificial intelligence, humans seem to be on the verge of being crowded out. But in reality the opposite is true. To be successful, organizations need to become...

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Energy Suppliers Need To Power Up Their CX Game

In a future teeming with robots and artificial intelligence, humans seem to be on the verge of being crowded out. But in reality the opposite is true. To be successful, organizations need to become...

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Top Ten Digitalist Magazine Posts Of The Week [May 7, 2018]

In 2013, several UK supermarket chains discovered that products they were selling as beef were actually made at least partly—and in some cases, entirely—from horsemeat. The resulting uproar led to a...

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AI: Evolution Or Revolution?

In 2013, several UK supermarket chains discovered that products they were selling as beef were actually made at least partly—and in some cases, entirely—from horsemeat. The resulting uproar led to a...

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Digitalist Flash Briefing: Coffee Break Radio Express

For nerds, the weeks right before finals are a Cinderella moment. Suddenly they’re stars. Pocket protectors are fashionable; people find their jokes a whole lot funnier; Dungeons & Dragons sounds...

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A New Day At The Grocery Store

For nerds, the weeks right before finals are a Cinderella moment. Suddenly they’re stars. Pocket protectors are fashionable; people find their jokes a whole lot funnier; Dungeons & Dragons sounds...

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Justin Baldoni: What Does It Mean To Be A Man?

For nerds, the weeks right before finals are a Cinderella moment. Suddenly they’re stars. Pocket protectors are fashionable; people find their jokes a whole lot funnier; Dungeons & Dragons sounds...

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What If Employees Were Engaged To Work Like Consumers Are Engaged To Buy?

For nerds, the weeks right before finals are a Cinderella moment. Suddenly they’re stars. Pocket protectors are fashionable; people find their jokes a whole lot funnier; Dungeons & Dragons sounds...

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How To Best Use Data To Reach Your Customer Anywhere

In a future teeming with robots and artificial intelligence, humans seem to be on the verge of being crowded out. But in reality the opposite is true. To be successful, organizations need to become...

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Intelligent Sales Lead To Cash

In a future teeming with robots and artificial intelligence, humans seem to be on the verge of being crowded out. But in reality the opposite is true. To be successful, organizations need to become...

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How JP Morgan Chase Saves $50 Million Each Year

In a future teeming with robots and artificial intelligence, humans seem to be on the verge of being crowded out. But in reality the opposite is true. To be successful, organizations need to become...

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Digital HR: What Got You Here May Not Help You Move Forward

Our fascination with digital technology has opened up Pandora’s box – and no matter how much we resist, we can never go back. Everything from how and when we communicate, collaborate, and engage with...

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PAVE The Way To Better 21st-Century Leadership

PAVE The Way To Better 21st-Century Leadership Jennifer Morgan I’ve always believed that business success ultimately comes down to the strength of a leader’s relationships with people. That’s...

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Katty Kay: Closing The Confidence Gap

Michelle King, a leader in UN women’s gender innovation work, recently interviewed Katty Kay, anchor of BBC World News America and co-author of The Confidence Code and The Confidence Code for Girls...

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How IKEA Builds Sustainable Innovation Into Its Business Model To Improve Lives

Most people think of a discarded plastic bottle as waste. But at IKEA, it’s a resource. The IKEA brand has a set of commandments for doing business, and not wasting resources is one of them. For...

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Top Ten Digitalist Magazine Posts Of The Week [June 11, 2018]

Top Ten Digitalist Magazine Posts Of The Week [June 11, 2018] Shelly Dutton Digitalist Magazine, online edition, covers a variety of topics around the challenges businesses face in the digital...

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Improving Customer Empathy With Machine Learning

In a February 2018 interview, Liz Goli, Commissioner of Queensland’s Office of State Revenue (OSR), sat back in her chair: “The machine can actually improve our empathy with our customers,” she...

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GDPR For Dummies: An HR Perspective

Cookies (not the edible kind), privacy statements, privacy policies, opt-in, opt-out…chances are if you’re reading this online, you’ve already had to opt-into something today. Then there are the...

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STEM: Breaking Down Gender Stereotypes

In a recent survey, people were asked to name female tech leaders. Many said “Alexa” and “Siri.” Alarming, isn’t it? When LivePerson asked a representative sample of 1,000 American consumers to name a...

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